Digital Complain Recorder Software
Currently all cable operator face lots of problems to handle customer complain. Using Digital Complain Recorder cable operator doesn't required any operator to handle complain. Using customer codes or without code system complains recorded automatically. Operator can set complains according to their choices like 1 for wire problem 2 for weak channel result 3 for new connection etc. Software has also voice recording facility. So it is also possible to record customer voice. Complain maintain according to date and time, so it is easy to track day to day complain and there follow up.
It's also useful to any other industry where Answering Machine or auto call recording facility is required.
Features:
- No operator required.
- With or without customer code facility.
- Self-Complain Option set facility.
- Easy to operate Non-Technical person can also use.
- Regional Language in Audio supported.
- Customer Voice recording facility.
- Attachment with our Cable Accounting software is available.
Core 2 Duo, 2 GB RAM
Modem :
Any Internal/External Full Duplex Fax, Data, and Voice Supported Modem
